5 Questions You Should Ask Before Hiring a Professional Carpet Cleaner
If you are planning on hiring a professional carpet cleaner, there are a couple of things you should determine before engaging the cleaning service. Knowing precisely what services each carpet cleaning company offers for its pricing is crucial in finding the most suitable company for the job. These are the five essential questions you should ask before you hire anyone to clean your carpet professionally.
1. What Cleaning Methods Do You Use?
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A majority of carpet manufacturers recommend the use of hot water extraction or steam cleaning as the best methods of thoroughly cleaning your carpets and maintaining the integrity of your flooring. A professional cleaning company may use a truck-mounted unit along with a hose and large tank that will suction dirt and water out of your carpet.
2. Are They Insured and Bonded?
It is safe to choose a carpet cleaner who is insured and bonded to protect your carpets from problems like damage due to improper chemical use or poor cleaning. Insurance also secures you and your cleaner in case there is an injury incurred while performing the task. Also, inquire if the service is guaranteed so you can have the problems rectified if issues arise later on. A written contract ensures they will follow through on the guarantee they have provided and not cut corners.
3. Are Their Cleaning Personnel Certified?
Verify that relevant authorities, such as IICR, certify the cleaning technicians or personnel. This step will ensure they are adequately trained and have experience or are familiar with the latest cleaning methods and techniques.
4. Are Their Services and Estimates in Writing?
A list of various services in writing along with the amount charged will help ensure that you are obtaining the right offering at the listed price. This process will also help cover any problems or issues if you are not satisfied with the service or work. It is better to know in advance exactly how much you are going to spend before the beginning of a job to avoid any hidden or unforeseen charges in the future.
5. How Long Will the Carpet Take to Dry?
It is vital to know how much time the carpet will take to dry, so you can stay off it and let it dry properly. Most carpet companies and cleaners recommend at least 24 hours for an average carpet to completely dry unless other variables like extreme humidity are involved. Some professional cleaners provide booties that allow you to maneuver around without doing any harm to the area.
